You may order our products by clicking on
Catalogue. Here, your
credit card information will be handled securely
by PayPal and your order will be dispatched that
prices are in CAD and US Dollars and are TAX FREE in the
Orders above $ 255.00 are shipped FREE in North
To make sure that you are ordering the article best
suited to your need; call and discuss your situation
with our trained staff !
1- 800 - 463 - 1985
calling to order, please have the following ready:
Credit Card/Debit Card:
or Master Card
Number - see our Catalogue
FAX your Order to: 1-
Please include the following information on your
Credit/Debit card details: Card Name, Name on the
card, card number and expiry date.
Addresses: both shipping and payee + e-mail.
3. Telephone number of shipping address- required in case there are delivery problems.
note: The following charges are for delivery
within North America.
and Handling Charges
residents please note: No
Sales Tax or Duty will be added! - you
pay only the cost of the product + Shipping &
residents must pay appropriate sales taxes.
you have any problems with any of our products,
please contact us. We will discuss the problem with
you and the possible solutions that we can offer
and will willingly accept the return of unused items.
Return of faulty items will be paid by Down-Under
Wool. All other returns must be post and
you return an item, please contact us to obtain a
Return Authorization Number and shipping
instructions. This is necessary so that you will not
be charged brokerage fees, duty and taxes.
The restocking charge for returning unused items,
is $20.00 - this covers the cost of Handling &
Restocking charges. The total
cost of the returned item, minus the Handling and
Restocking charge, will be credited back to
your credit card account immediately on receipt
of the returned article.
are shipped from Niagara Falls, Ontario. Average
delivery to most parts of Canada and the
U.S.A. is 3-6 business days.
will deliver your order in Canada/Rest
takes care of delivering your order in the U.S.A